Privacy Policy
Mark Bentley Ltd – Privacy Policy
General Data Protection Regulation ( Data Protection Act 2018)
This privacy policy document will explain how our company uses the personal data we collect from you.
Topics
- What data do we collect
- How do we collect you data
- How we will use your data
- How we will store your data
- Marketing
- What are your data protection rights
- Privacy Policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect
Our company collects the following data:
- Personal identification information (Name, address, phone number, copy of your passport and copy of utility bills to comply with anti-money laundering regulations)
- Details about your property (Location, type, size, accommodation, condition etc)
- Details of your solicitors, Estate Agents you may be purchasing a property through and any others professional who may be involved in your property sale and/or your property purchase.
- If your firm is a client of our company we will collect contact details and relevant details about your firm that will allow us to provide the appropriate training or advice required.
How do we collect your data
You will directly provide our company with most of the data we collect. We collect data and process data when you:
- Register with us or contact us via our Website
- Email us or reply to an email
- Call us and provide your details so that we can provide advice, a valuation of your property or any other service we provide.
Our company may also receive your data indirectly from a third party eg: recommendation, a solicitor, another client, land registry etc.
How will we use your data
Our company collects data so that we can:
- Respond to your enquiry
- To provide the advice you require
- Arrange meetings with you
- To refer to when acting for you
- For legal requirements eg: Anti-Money Laundering etc
If you agree, our company will share you data with other companies who’s products and services may be of assistance to you. eg:
- Solicitors, Surveyors, Financial Consultants, removal companies, tradesmen etc
How do we store your data
Our company securely stores your data in locked filing cabinets in a locked office and on password protected computers and on the Cloud. Any hard copy data no longer required is shredded prior to disposal.
We are legally required to keep your data for 6 years. After this period your data will be deleted from our computers and any hard copies will be shredded before disposal.
What are your Data Protection Rights
Our company would like to make sure you are fully aware of all your data protection rights. Every client is entitled to the following:
The right to access – You have the right to request our company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that our company correct any information that you believe is inaccurate. You also have the right to request our company to complete information you believe is incomplete.
The right to erasure – You have the right to request that our company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that our company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to request that our company processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that our company transfer the data that we have collected to another organization, or directly to you, in certain conditions.
If you make a request we have one month to respond to you. If you would like to exercise any of these rights please contact us at our email:
Call us at : 07768 035 065
Or email us at mark@markbentley.co.uk
Privacy policy of other websites
Our company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Our company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 10th October 2019.
How to contact us
If you have any questions about our company’s privacy policy, the data we hold on you or you would like to exercise one of your data protection rights, please do not hesitate to contact me via the Contact Me page.
How to contact the appropriate authority
Should you wish to report a compliant or if you feel that our company has not addressed your concern in a satisfactory manner you may contact the information commissioners office. Website: https://ico.org.uk